| Name | Value |
|---|---|
| CODE | B3 |
| ASCII VALUE FOR IIV STATUS | 33 |
| EXPAND ENTRY ACTION | EE Update is Allowed |
| DESCRIPTION | eIV could not create an inquiry for this entry. eIV matched the insurance company name in the Insurance Buffer file (#355.33) to more than one insurance company entry with the same name in the Insurance Company file (#36). At least one of these matching entries are linked to a different payer. |
| CORRECTIVE ACTION | Action to take: Run the "Ins Company Link Report" option for all linked insurance companies, using the keyword feature to narrow down the search. This will provide a report showing which payer the different insurance company records are linked to. Next, use the "Insurance Company Entry/Edit" option to correct those insurance companies who are linked to the wrong payer. |