| Name | Value |
|---|---|
| CODE | B4 |
| ASCII VALUE FOR IIV STATUS | 33 |
| EXPAND ENTRY ACTION | EE Update is Allowed |
| DESCRIPTION | eIV could not create an inquiry for this entry. There is no link for this insurance company between the Insurance Company file (#36) and the Payer file (#365.12). This may occur because the insurance staff did not attempt to manually link the named insurance company to the payer list or the insurance staff did not find a payer in the payer list that they wanted to link this insurance company to. |
| CORRECTIVE ACTION | Action to take: Either contact the insurance company to manually verify this insurance information or link the insurance company to a payer. Steps to link an insurance company to a payer are as follows: run the "Ins Company Link Report" option for all unlinked insurance companies. Use the keyword feature or select the specific company when running the report to narrow down the search. This will provide a report showing which insurance companies are not linked to a payer. Next, use the "Insurance Company Entry/Edit" option to link those insurance companies to the correct payer. |