B4 (4)    IIV STATUS TABLE (365.15)

eIV could not create an inquiry for this entry. There is no link for this
insurance company between the Insurance Company file (#36) and the Payer
file (#365.12). This may occur because the insurance staff did not attempt
to manually link the named insurance company to the payer list or the
insurance staff did not find a payer in the payer list that they wanted to
link this insurance company to.

Action to take: Either contact the insurance company to manually verify
this insurance information or link the insurance company to a payer. Steps
to link an insurance company to a payer are as follows: run the
"Ins Company Link Report" option for all unlinked insurance companies. Use
the keyword feature or select the specific company when running the report
to narrow down the search. This will provide a report showing which insurance
companies are not linked to a payer. Next, use the "Insurance Company
Entry/Edit" option to link those insurance companies to the correct payer.