{"aaData": [["B1", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. eIV could not match the\ninsurance company name in the Insurance Buffer file (#355.33) to a valid\ninsurance company name in the Insurance Company file (#36).\n
\n\n", "\nAction to take: Correct the spelling of the insurance company name found\nin the buffer so that it matches one found in the Insurance Company file (#36).\nOtherwise, contact the insurance company to manually verify this insurance\ninformation.\n
\n\n"], ["Q1", "63\n", "EE Update is Not Allowed\n", "\nThis buffer entry is currently still being processed by the eIV\napplication. Unless instructed otherwise, there is no reason you\nshould do anything with this buffer entry.\n
\n\n", "\nAction to take: None.\n
\n\n"], ["B8", "33\n", "EE Update is Not Allowed\n", "\nThe electronic response indicated an error of some kind that needs to be\ncorrected before the insurance inquiry can be re-transmitted.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["B9", "33\n", "EE Update is Allowed\n", "\nAn unknown and unforeseen error has occurred with this entry.\n
\n\n", "\nAction to take: Please call the Help Desk for this issue; include a trace\nnumber if available.\n
\n\n"], ["B10", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. The insurance\ncompany found is listed as inactive in the Insurance Company file (#36).\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["B11", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. eIV cannot send inquiries\nto Medicaid.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["B12", "33\n", "EE Update is Not Allowed\n", "\neIV was unable to electronically verify this insurance information due to\na communication failure.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["B13", "33\n", "EE Update is Allowed\n", "\nThe insurance company name for this buffer entry is blank.\n
\n\n", "\nAction to take: Please call the Help Desk and provide them with buffer \ninformation and trace number, if available.\n
\n\n"], ["B14", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. The payer associated with\nthis insurance company has been deactivated.\n
\n\n", "\nAction to take: Either edit this insurance company and link it to another\npayer, using the "Insurance Company Entry/Edit" option; otherwise, contact\nthe insurance company to manually verify this insurance information.\n
\n\n"], ["B15", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. This inquiry requires the \nSubscriber ID field to be populated before an inquiry can be transmitted \nelectronically.\n
\n\n", "\nAction to take: Update the inquiry with the missing Subscriber ID or \ncontact the insurance company to manually verify this insurance \ninformation.\n
\n\n"], ["B2", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. eIV matched the insurance\ncompany name in the Insurance Buffer file (#355.33) to more than one\nuniquely named insurance company in the Insurance Company file (#36). This\nindicates that the Auto Match check or the Synonym check yielded multiple\ninsurance companies from the Insurance Company file.\n
\n\n", "\nAction to take: Correct the spelling of the insurance company name found\nin the buffer so that it matches one found in the Insurance Company file\n(#36). Otherwise, contact the insurance company to manually verify this\ninsurance information. (* Advanced users: Use the option "Enter/Edit Auto\nMatch Entries" to check the entries in the Auto Match file (#365.11). Make\nsure there is no more than one entry in the Auto Match file, if any, which\ncorresponds to the insurance company name found in this buffer entry.)\n
\n\n"], ["U1", "35\n", "EE Update is Not Allowed\n", "\nAn ambiguous response has been received. It could NOT be determined \nwhether the insurance company identified the patient as an active member \nof the insurance plan. Please contact the insurance company to manually \nverify this insurance information.\n
\n\n", "\nAction to take: Review the details listed in the eIV Response Report and\ncontact the insurance company to manually verify this insurance \ninformation.\n
\n\n"], ["U2", "35\n", "EE Update is Not Allowed\n", "\nWhile processing a payer response, an unknown and unforeseen error has \noccurred with this entry.\n
\n\n", "\nAction to take: Please call the Help Desk for this issue; include a trace\nnumber if available. A user may process this buffer entry if a Help Desk \ncall has been logged with the associated trace number. To process this\nbuffer entry, review the details listed in the eIV Response Report and\ncontact the insurance company to manually verify this insurance\ninformation.\n
\n\n"], ["B16", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. This dependant inquiry \nrequires the Patient ID field to be populated before an inquiry can be \ntransmitted electronically.\n
\n\n", "\nAction to take: Update the inquiry with the missing Patient ID or \ncontact the insurance company to manually verify this insurance \ninformation.\n
\n\n"], ["C1", "35\n", "EE Update is Not Allowed\n", "\neIV was unable to electronically verify this insurance information\ndue to a communication failure.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify\nthis insurance information.\n
\n\n"], ["E1", "36\n", "EE Update is Not Allowed\n", "\nInformation received via electronic inquiry indicates patient has active\ninsurance; however, another verifier did not have the authority to\nprocess this entry.\n
\n\n", "\nAction to take: Review the details listed in the eIV Response Report\nbefore processing this buffer entry.\n
\n\n"], ["M1", "37\n", "EE Update is Not Allowed\n", "\nA response was received from CMS that contains the patient's new MBI \nvalue.\n
\n\n", "\nAction to take: Review the subscriber ID field to obtain the MBI to save \ninto the patient's Medicare policies. Users should create a new entry to\nobtain the patient's full eligibility & benefits by placing the MBI in \nthe subscriber ID field. Note: MBI is only valid on Medicare Part A, \nPart B and Part D policies. Medicare Replacements will not carry an MBI \nnumber.\n
\n\n"], ["U3", "35\n", "EE Update is Not Allowed\n", "\nMBI response received. CMS did not recognize the patient or \nrecognized the patient but the card with the MBI value has not yet been\nmailed to the patient.\n
\n\n", "\nAction to take: None. Please read below for further detail.\n
\n\n"], ["B17", "33\n", "EE Update is Not Allowed\n", "\neIV was unable to electronically verify this insurance information as \ninvalid characters were identified in a required field(s).\n
\n\n", "\nAction to take: Contact the insurance company to manually verify\nthis insurance information.\n
\n\n"], ["B3", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. eIV matched the insurance\ncompany name in the Insurance Buffer file (#355.33) to more than one insurance\ncompany entry with the same name in the Insurance Company file (#36). At\nleast one of these matching entries are linked to a different payer.\n
\n\n", "\nAction to take: Run the "Ins Company Link Report" option for all linked\ninsurance companies, using the keyword feature to narrow down the search.\nThis will provide a report showing which payer the different insurance company\nrecords are linked to. Next, use the "Insurance Company Entry/Edit" option\nto correct those insurance companies who are linked to the wrong payer.\n
\n\n"], ["B4", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. There is no link for this\ninsurance company between the Insurance Company file (#36) and the Payer\nfile (#365.12). This may occur because the insurance staff did not attempt\nto manually link the named insurance company to the payer list or the\ninsurance staff did not find a payer in the payer list that they wanted to\nlink this insurance company to.\n
\n\n", "\nAction to take: Either contact the insurance company to manually verify\nthis insurance information or link the insurance company to a payer. Steps\nto link an insurance company to a payer are as follows: run the\n"Ins Company Link Report" option for all unlinked insurance companies. Use\nthe keyword feature or select the specific company when running the report\nto narrow down the search. This will provide a report showing which insurance\ncompanies are not linked to a payer. Next, use the "Insurance Company\nEntry/Edit" option to link those insurance companies to the correct payer.\n
\n\n"], ["B5", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. The payer is not\nnationally enabled for eIV.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["B6", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. The payer is not locally\nenabled for eIV.\n
\n\n", "\nAction to take: Either use the option "Payer Edit" to locally enable this\npayer or contact the insurance company to manually verify this insurance\ninformation.\n
\n\n"], ["B7", "33\n", "EE Update is Allowed\n", "\neIV could not create an inquiry for this entry. The payer does not accept\nelectronic insurance eligibility requests. The eIV application data does\nnot exist in the Payer file (#365.12) for this payer.\n
\n\n", "\nAction to take: Contact the insurance company to manually verify this\ninsurance information.\n
\n\n"], ["A1", "43\n", "EE Update is Not Allowed\n", "\nInformation received via electronic inquiry indicates patient has active\ninsurance.\n
\n\n", "\nAction to take: Review the details listed in the eIV Response Report\nbefore processing this buffer entry.\n
\n\n"], ["D1", "45\n", "EE Update is Not Allowed\n", "\nInformation received via electronic inquiry indicates patient does NOT\nhave active insurance.\n
\n\n", "\nAction to take: Review the details listed in the eIV Response Report\nbefore processing this buffer entry.\n
\n\n"]]}