Name | Value |
---|---|
NAME | OOPS CASE CLOSE NOTIFICATION |
MESSAGE | An ASISTS Case has been closed: ASISTS Case Number: |1| Case Closed By: |2| Date Case Closed: |3| |
PARAMETER |
|
SUBJECT | ASISTS CASE CLOSED NOTIFICATION |
DESCRIPTION | This bulletin will be sent to the OOPS SAFETY and OOPS WCP mail groups whenever an ASISTS case status is set to 'Closed'. If the case is opened and closed multiple times, a bulletin will be sent every time. The Name of the person closing the case is obtained from the DUZ for the user and the Date Closed is the system date when the user actually closed the case. New data fields HAVE NOT been created for this. The person who closed the case nor the Date Closed is stored. |