| COMMENTS |
The product confidence panel identifies patients' confidence and understanding u
es are usually rounded to the nearest whole number [PMID: 32198234].
sing specific innovation, application, or product. Each level is indicated using
a traffic-light metaphor with written labels, color, position and emojis. For i
ndividuals, each item response level is scored on a 0-3 ordinal scale, with stro
ngly agree = 3, agree = 2, neutral = 1, and disagree = 0. A summary score is cal
culated by adding the item scores for each item and giving a scale from 0 to 12.
A summary score is not calculated if any item scores are missing. For cohorts,
mean scores are shown on a 0 to 100 scale. Item scores are multiplied by 100 and
divided by 3; summary scores are multiplied by 100 and divided by 12. Mean scor
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