Name | Value |
---|---|
NAME | FSC U403 STATUS |
TEXT | Status Abbrev - status; sup status; dev status; available statuses to select O - open; O; null; C, R, V, X C - closed; C; null or C (if closed by dev); O R - refer to dev; R; O; O, C, E, P, N, F, X V - vendor; V; null; O, C, R, X E - refer to ep; R; E; O, C, R, P, N, F, X P - awaiting patch; R; P; O, C, R, E, N, F, X N - next release; R; N; O, C, R, E, P, F, X F - future release; R; F; O, C, R, E, P, N, X X - canceled; X; null or X (if canceled by dev); O There are two fields that determine a status for a call. There is a field A call that has been closed or canceled can be reopened by changing the status to open. A status history is kept of all status changes. for support status and a field for development status. When making status changes, only a single status is entered (the two fields are filled in depending on the entry). This allows for searches for calls that are specific for support or development. A support status can be open, refer to dev, vendor, closed, or canceled. A development status can be open, awaiting patch, next release, future release, refer to ep, closed, or canceled. |
DATE ENTERED | 1994-01-09 19:03:36 |
AUTHOR | USER,ONE |