Name | Value |
---|---|
NAME | FSC U404 DATES AND TIMESTAMPS |
TEXT | making notes, and when statuses are changed. All status changes are kept in kept in a status history file. Users making status changes are also stored. The user making the last edit is also stored. The date/time changes are kept in the audit history. Information on timestamp information can be reviewed using the Other Information action on the Edit screen. Fields for days since call was entered, last edited, and last status change can be used in queries. Dates and Timestamps When entering a NOIS call, the date the problem was reported has to be entered. This date is used to create the Call ID. When closing a call, the date the problem was resolved is entered. Several date/times are captured when editing a call: the date/time the call was first entered, the last time editing, the date is captured when |
DATE ENTERED | 1994-01-09 19:03:53 |
AUTHOR | USER,ONE |