| Name | Value |
|---|---|
| NAME | FSC U901 LOG NEW CALL |
| TEXT |
If a call is entered by a help desk with only minimal information, the
call can be edited to fill in the remaining information.
Logging a New Call
A new call can be entered from the option, New Call, or any of the List
Manager screens for NOIS calls, edit, or view.
A call must have as a minimum: the location reporting the problem and the
date reported (this makes up the call ID).
|
| DATE ENTERED | 1994-01-09 19:09:28 |
| AUTHOR | USER,ONE |