| Name | Value |
|---|---|
| NAME | FSC U902 CLOSE CALL |
| TEXT |
A closed call can be reopened by changing the status to open.
Closing a Call
A call can be closed from the option, Close Call, or from the edit screen.
A status change to close will require closing the call.
To close the call, enter the date the problem was resolved and the
resolution summary.
|
| DATE ENTERED | 1994-01-09 19:09:46 |
| AUTHOR | USER,ONE |