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notes.
Once a note has been entered, it cannot be re-edited (somewhat like
replying to a mail message). You can make additional notes, but not edit
those that have been entered.
All notes are viewed on a detailed display. The brief format only
displays the first three lines of the last note entered.
Making Notes
Notes can be made to add comments concerning the progress of the call.
Notes do not change the status of the call. A note does change the last
time the call was edited (of interest when specifying notification).
Notes are appended to an ongoing word-processing field that contains all
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