FSC U130 NOIS WITH HELP DESK (1250)    HELP FRAME (9.2)

 
 
 
 
 
 
 
 
 
 
 
                       Using NOIS with a Help Desk
 
 
 
Calls that are received by a help desk need only minimal information on
the call.
 
A call reference requires the location and date the problem was reported.