| GENERAL DESCRIPTION |
The Health Revenue Center (HRC) will be using a special
telnet feature in CAPRI-Remote. This allows a user to be automatically logged
into the local VistA system and provides access to the site's regular VistA
functionality. The HRC requires access to the menu options listed in this
Integration Agreement in order to access various records for a given patient.
HRC First Party Call Center contact representatives will use the HRC Pharmacy
Menu [DVBA HRC MENU PHARMACY] option to handle calls from veterans related to
the Consolidated Co-payment Processing Center (CCPC) billing statements. The
menu option will be available through the CAPRI application, which provides
local common service to VistA for HRC CAPRI remote users. Users of the HRC
Pharmacy Menu [DVBA HRC MENU PHARMACY] option will typically be licensed and
registered personnel (i.e. pharmacists and pharmacy technicians).
NOTES
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* The Reset Copay Status/Cancel Charges [PSOCP RESET COPAY STATUS]
and Reset Copay Status List Manager [PSOCP RESET COPAY STATUS LM]
options may be used to change the patients Copay.
* Pharmacy Benefits Management endorses the addition of the Patient
Prescription Processing [PSO LM BACKDOOR ORDERS] to the HRC Pharmacy
Menu [DVBA HRC MENU PHARMACY] menu option, with the understanding
that HRC users will not use the option to alter existing Outpatient
Pharmacy records.
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