Name | Value |
---|---|
NUMBER | 7238 |
IA # | 7238 |
DATE CREATED | 2021/04/01 |
CUSTODIAL PACKAGE | INTEGRATED BILLING |
USAGE | Private |
TYPE | Other |
NAME | IB BILLING CLERK MENU Option |
GENERAL DESCRIPTION | Communication ICR: The RPA Revenue Operations Project developers have created a Robotic solution to replace a specific set of IB Clerk option steps to determine whether a patient should be billed. The RPA BOT project was written to utilize exact prompts available to a clerk, starting with the IB BILLING CLERK MENU option, which is the target option for this ICR. Background for project: The RPA Revenue Operations Project was approved by upper management for two bots to run a script to login (through WebVRAM) and then go to specific sites and run a couple IB and Accounts Receivable reporting options. The output of the first report is stored in a cloud and converted to excel as part of the bot processing from the first report run. Then the second option script is run, using the patients in the first report output to correct the billing status based on the Service Connected information. This ICR is a request for IB package developers to communicate with the RPA Project Manager (PM) when a patch that changes prompts related to the IB BILLING CLERK MENU option is within a month from going to IOC. This communication will help the RPA PM plan actions to minimize the impact on the RPA robotic functionality implemented at a site. The IB developers do not need to hold up the IB Agile development (IOC and release) to wait for the RPA BOT project to make software changes. The IB developers agree to provide the RPA BOT project manager with details about what has changed so the RPA BOT Team can assess impact and plan to coordinate changes to their product. |
STATUS | Pending |
KEYWORDS |
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DURATION | Till Otherwise Agreed |