FSCEL ;SLC/STAFF-NOIS Edit Log ;3/16/98 19:24
;;1.1;NOIS;;Sep 06, 1998
;
NEW ; from FSCLMP, FSCOPT
N ACTION,CALLID,CALLNUM,OK,RDATE,SITE
D ID^FSCELID(.SITE,.RDATE,.CALLID,.CALLNUM,.OK)
I 'OK Q
W !?5,"Call ID: ",CALLID
I '$$ACCESS^FSCU(DUZ,"SPEC") D NEW^FSCELSNS(CALLID,CALLNUM) Q
D NEW^FSCELS(SITE,CALLNUM)
N CONALERT,CONTACT,CONTNAME
S CONALERT=$$CONALERT^FSCUP
S CONTACT=+$P(^FSCD("CALL",CALLNUM,0),U,6),CONTNAME=""
I CONTACT S CONTNAME=$$VALUE^FSCGET(CONTACT,7100,2.1)
I CONALERT="F" D
.I 'CONTACT W !,"Contact person not filled in.",$C(7) H 2 D RECON^FSCELS(SITE,CALLNUM) Q
.D ALERT(CONTACT,CALLNUM)
I CONALERT="P" D
.I 'CONTACT W !,"Contact person not filled in.",$C(7) H 2 D RECON^FSCELS(SITE,CALLNUM) Q
.N DIR,X,Y K DIR
.S DIR(0)="YAO",DIR("A")="Would "_CONTNAME_" like to automatically be alerted to edits? ",DIR("B")="NO"
.S DIR("?",1)="Enter YES to have this contact person alerted whenever this call is edited."
.S DIR("?",2)="Enter NO to not schedule this person for automatic alerts."
.S DIR("?")="^D HELP^FSCU(.DIR)"
.S DIR("??")="FSC U1 NOIS"
.D ^DIR K DIR
.I Y'=1 D ALERT(CONTACT,CALLNUM)
I $D(DTOUT) D OPEN(CALLID,CALLNUM) Q
N DIR,X,Y K DIR
S DIR(0)="SAMO^MAKE A NOTE:MAKE A NOTE;REFER:REFER;CLOSE:CLOSE;OPEN:OPEN",DIR("A")="Further action - (M)ake a Note, (R)efer, (C)lose, (O)pen: " S DIR("B")=$S($$CLOSE(DUZ):"CLOSE",1:"OPEN")
S DIR("?",1)="Enter M to make a note. The call will remain open."
S DIR("?",2)="Enter R to change the status to Referred."
S DIR("?",3)="Enter C to close this call."
S DIR("?",4)="Enter O or '^' to leave this call open without making a note."
S DIR("?",5)="Enter '??' for additional help."
S DIR("?")="^D HELP^FSCU(.DIR)"
S DIR("??")="FSC U1 NOIS"
D ^DIR K DIR
S ACTION=Y
I ACTION="OPEN"!$D(DIRUT) D OPEN(CALLID,CALLNUM)
I ACTION="CLOSE" D
.;D STATUS^FSCES(CALLNUM,"",1)
.D NOTES("Make a Note (in addition to resolution summary)? ")
.D UPDATE^FSCTASK(CALLNUM)
.D CLOSE^FSCEC(CALLNUM,.OK) I 'OK Q
.D STATUS^FSCES(CALLNUM,1,2)
.D UPDATE^FSCTASK(CALLNUM)
I ACTION="REFER" D
.;D STATUS^FSCES(CALLNUM,"",1)
.D UPDATE^FSCTASK(CALLNUM)
.D STATUS^FSCES(CALLNUM,1,3)
.D NOTES("Include a note with this status change? ")
.D UPDATE^FSCTASK(CALLNUM)
I ACTION="MAKE A NOTE" D
.D NOTES("")
.D OPEN(CALLID,CALLNUM)
D WKLD^FSCEWKLD(CALLNUM,1)
D LIST^FSCELL(CALLNUM)
Q
;
CLOSE(USER) ; $$(user) -> 1 or 0 for default of prompt to close call
I $P(^FSC("SPEC",USER,0),U,13) Q 1
Q 0
;
NOTES(ASK) ; get notes
N DIR,OK,OPER,X,Y K DIR
I $L($G(ASK)) S OK=1 D Q:'OK
.S DIR(0)="YAO",DIR("A")=ASK,DIR("B")="NO"
.S DIR("?",1)="Enter YES to make a note on this call."
.S DIR("?",2)="Enter NO change the status without making a note."
.S DIR("?")="^D HELP^FSCU(.DIR)"
.S DIR("??")="FSC U1 NOIS"
.D ^DIR K DIR
.I Y'=1 S OK=0 Q
D DATA^FSCEN("ACTION",.OPER)
I OPER="ACCEPT" D NOTE^FSCEF(CALLNUM,"ACTION")
Q
;
ALERT(USER,CALL) ; schedule user for alert on call
D SETUP^FSCNOT(CALL,,,USER_U_1,"ALERT","EDITED")
Q
;
OPEN(CALLID,CALLNUM) ; from FSCELSNS
; msg if call is not closed or referred, status updated to open
W !,"This call ("_CALLID_") will remain open."
;D STATUS^FSCES(CALLNUM,"",1)
D UPDATE^FSCTASK(CALLNUM)
H 1
Q
--- Routine Detail --- with STRUCTURED ROUTINE LISTING ---[H[J[2J[HFSCEL 3311 printed Apr 09, 2024@21:23:48 Page 2
FSCEL ;SLC/STAFF-NOIS Edit Log ;3/16/98 19:24
+1 ;;1.1;NOIS;;Sep 06, 1998
+2 ;
NEW ; from FSCLMP, FSCOPT
+1 NEW ACTION,CALLID,CALLNUM,OK,RDATE,SITE
+2 DO ID^FSCELID(.SITE,.RDATE,.CALLID,.CALLNUM,.OK)
+3 IF 'OK
QUIT
+4 WRITE !?5,"Call ID: ",CALLID
+5 IF '$$ACCESS^FSCU(DUZ,"SPEC")
DO NEW^FSCELSNS(CALLID,CALLNUM)
QUIT
+6 DO NEW^FSCELS(SITE,CALLNUM)
+7 NEW CONALERT,CONTACT,CONTNAME
+8 SET CONALERT=$$CONALERT^FSCUP
+9 SET CONTACT=+$PIECE(^FSCD("CALL",CALLNUM,0),U,6)
SET CONTNAME=""
+10 IF CONTACT
SET CONTNAME=$$VALUE^FSCGET(CONTACT,7100,2.1)
+11 IF CONALERT="F"
Begin DoDot:1
+12 IF 'CONTACT
WRITE !,"Contact person not filled in.",$CHAR(7)
HANG 2
DO RECON^FSCELS(SITE,CALLNUM)
QUIT
+13 DO ALERT(CONTACT,CALLNUM)
End DoDot:1
+14 IF CONALERT="P"
Begin DoDot:1
+15 IF 'CONTACT
WRITE !,"Contact person not filled in.",$CHAR(7)
HANG 2
DO RECON^FSCELS(SITE,CALLNUM)
QUIT
+16 NEW DIR,X,Y
KILL DIR
+17 SET DIR(0)="YAO"
SET DIR("A")="Would "_CONTNAME_" like to automatically be alerted to edits? "
SET DIR("B")="NO"
+18 SET DIR("?",1)="Enter YES to have this contact person alerted whenever this call is edited."
+19 SET DIR("?",2)="Enter NO to not schedule this person for automatic alerts."
+20 SET DIR("?")="^D HELP^FSCU(.DIR)"
+21 SET DIR("??")="FSC U1 NOIS"
+22 DO ^DIR
KILL DIR
+23 IF Y'=1
DO ALERT(CONTACT,CALLNUM)
End DoDot:1
+24 IF $DATA(DTOUT)
DO OPEN(CALLID,CALLNUM)
QUIT
+25 NEW DIR,X,Y
KILL DIR
+26 SET DIR(0)="SAMO^MAKE A NOTE:MAKE A NOTE;REFER:REFER;CLOSE:CLOSE;OPEN:OPEN"
SET DIR("A")="Further action - (M)ake a Note, (R)efer, (C)lose, (O)pen: "
SET DIR("B")=$SELECT($$CLOSE(DUZ):"CLOSE",1:"OPEN")
+27 SET DIR("?",1)="Enter M to make a note. The call will remain open."
+28 SET DIR("?",2)="Enter R to change the status to Referred."
+29 SET DIR("?",3)="Enter C to close this call."
+30 SET DIR("?",4)="Enter O or '^' to leave this call open without making a note."
+31 SET DIR("?",5)="Enter '??' for additional help."
+32 SET DIR("?")="^D HELP^FSCU(.DIR)"
+33 SET DIR("??")="FSC U1 NOIS"
+34 DO ^DIR
KILL DIR
+35 SET ACTION=Y
+36 IF ACTION="OPEN"!$DATA(DIRUT)
DO OPEN(CALLID,CALLNUM)
+37 IF ACTION="CLOSE"
Begin DoDot:1
+38 ;D STATUS^FSCES(CALLNUM,"",1)
+39 DO NOTES("Make a Note (in addition to resolution summary)? ")
+40 DO UPDATE^FSCTASK(CALLNUM)
+41 DO CLOSE^FSCEC(CALLNUM,.OK)
IF 'OK
QUIT
+42 DO STATUS^FSCES(CALLNUM,1,2)
+43 DO UPDATE^FSCTASK(CALLNUM)
End DoDot:1
+44 IF ACTION="REFER"
Begin DoDot:1
+45 ;D STATUS^FSCES(CALLNUM,"",1)
+46 DO UPDATE^FSCTASK(CALLNUM)
+47 DO STATUS^FSCES(CALLNUM,1,3)
+48 DO NOTES("Include a note with this status change? ")
+49 DO UPDATE^FSCTASK(CALLNUM)
End DoDot:1
+50 IF ACTION="MAKE A NOTE"
Begin DoDot:1
+51 DO NOTES("")
+52 DO OPEN(CALLID,CALLNUM)
End DoDot:1
+53 DO WKLD^FSCEWKLD(CALLNUM,1)
+54 DO LIST^FSCELL(CALLNUM)
+55 QUIT
+56 ;
CLOSE(USER) ; $$(user) -> 1 or 0 for default of prompt to close call
+1 IF $PIECE(^FSC("SPEC",USER,0),U,13)
QUIT 1
+2 QUIT 0
+3 ;
NOTES(ASK) ; get notes
+1 NEW DIR,OK,OPER,X,Y
KILL DIR
+2 IF $LENGTH($GET(ASK))
SET OK=1
Begin DoDot:1
+3 SET DIR(0)="YAO"
SET DIR("A")=ASK
SET DIR("B")="NO"
+4 SET DIR("?",1)="Enter YES to make a note on this call."
+5 SET DIR("?",2)="Enter NO change the status without making a note."
+6 SET DIR("?")="^D HELP^FSCU(.DIR)"
+7 SET DIR("??")="FSC U1 NOIS"
+8 DO ^DIR
KILL DIR
+9 IF Y'=1
SET OK=0
QUIT
End DoDot:1
if 'OK
QUIT
+10 DO DATA^FSCEN("ACTION",.OPER)
+11 IF OPER="ACCEPT"
DO NOTE^FSCEF(CALLNUM,"ACTION")
+12 QUIT
+13 ;
ALERT(USER,CALL) ; schedule user for alert on call
+1 DO SETUP^FSCNOT(CALL,,,USER_U_1,"ALERT","EDITED")
+2 QUIT
+3 ;
OPEN(CALLID,CALLNUM) ; from FSCELSNS
+1 ; msg if call is not closed or referred, status updated to open
+2 WRITE !,"This call ("_CALLID_") will remain open."
+3 ;D STATUS^FSCES(CALLNUM,"",1)
+4 DO UPDATE^FSCTASK(CALLNUM)
+5 HANG 1
+6 QUIT
