2020-03-13 17:04:01 (90)    ROR LOG (798.7)

Name Value
START DATE/TIME 2020-03-13 17:04:01
ACTIVITY ROR TASK
JOB NUMBER 545304875
REGISTRY
MESSAGE
  • DATE/TIME:   2020-03-13 17:04:01
    TYPE:   Information
    ROR TASK STARTED
  • DATE/TIME:   2020-03-13 17:04:01
    TYPE:   Information
    Task Parameters
  • DATE/TIME:   2020-03-13 17:04:01
    TYPE:   Warning
    Batch HL7 message #505552 has been re-queued
    ADDITIONAL INFO:   
    Location: CHECKMSG+55^ROR10
    
  • DATE/TIME:   2020-03-13 17:04:01
    TYPE:   Error
    CCR HL7 messages created 20 day(s) ago have not been sent yet.
    ADDITIONAL INFO:   
    HL7 batch messages created by the Clinical Case Registries 
     1. Check that the HL7 logical link, associated with 
        the registry is not disabled. Start the link if
        necessary.
     
     2. It is possible that the message queue got stuck.
        Please try to restart the link.
     
     3. Contact the group that supports the local Vitria 
        Interface Engine and coordinate troubleshooting
        efforts with them.
    have not been transmitted after 20 attempt(s). The CCR
     
     4. If nothing helps and you continue getting this
        message, then call the Help Desk or create a
        Remedy Help Desk ticket.
     
    List of messages in question:
    
      Message ID....... 505552
      Message status... Waiting in queue
      Status updated... 
    software will NOT extract any new data from the VA HEPC
      Error message.... 
      Error type....... 
      # of retries..... 
      Queue position... 1
      # Open failed.... 
      ACK timeout...... 
    registry until all messages listed below are successfully
    sent!
     
    Please follow these steps to troubleshoot the problem as soon 
    as possible:
     
    
  • DATE/TIME:   2020-03-13 17:04:01
    TYPE:   Error
    CCR HL7 messages created 20 day(s) ago have not been sent yet.
    ADDITIONAL INFO:   
    HL7 batch messages created by the Clinical Case Registries 
     1. Check that the HL7 logical link, associated with 
        the registry is not disabled. Start the link if
        necessary.
     
     2. It is possible that the message queue got stuck.
        Please try to restart the link.
     
     3. Contact the group that supports the local Vitria 
        Interface Engine and coordinate troubleshooting
        efforts with them.
    have not been transmitted after 20 attempt(s). The CCR
     
     4. If nothing helps and you continue getting this
        message, then call the Help Desk or create a
        Remedy Help Desk ticket.
     
    List of messages in question:
    
      Message ID....... 505552
      Message status... Waiting in queue
      Status updated... 
    software will NOT extract any new data from the VA HIV
      Error message.... 
      Error type....... 
      # of retries..... 
      Queue position... 1
      # Open failed.... 
      ACK timeout...... 
    registry until all messages listed below are successfully
    sent!
     
    Please follow these steps to troubleshoot the problem as soon 
    as possible:
     
    
  • DATE/TIME:   2020-03-13 17:04:04
    TYPE:   Information
    ROR TASK COMPLETED
END DATE/TIME 2020-03-13 17:04:04
USER USER,SEVENTEEN
TASK NUMBER 1222392