FSC U40 NOIS CALL (1202)    HELP FRAME (9.2)

Name Value
NAME FSC U40 NOIS CALL
TEXT
 
Quite a bit of information is displayed when listing calls.  The call ID
has several pieces of information.
Other Topics:
             Fields                        Dates and Timestamps
             Call ID                       Description, Resolution, Notes
             Status                        Audit History
 
 
 
 
                                 NOIS Call
 
 
 
A NOIS call is made of several fields.  Most information concerning the
problem is displayed in the view and edit screens.  Information that
concerns the logging of the call (timestamps, when last edited, audits,
notifications, etc.) is displayed using the Other Information action on
the Edit Screen.
 
RELATED FRAME
DATE ENTERED 1994-01-09 19:01:54
AUTHOR USER,ONE