| Name | Value |
|---|---|
| NAME | FSC U90 EDIT CALLS |
| TEXT |
searched for.
Other Topics:
Logging a New Call Making Notes
Closing a Call Cancelling a Call
Referring a Call to Dev Reopening a Call
Status Changes
Entering/Editing Calls
The main NOIS activity is logging calls. The problem is entered, the
solution (if available) is entered, along with whatever other information
needed to document the call.
Any specialist has access to edit any NOIS call. Anyone editing a call is
documented as making an entry. Any calls not attended to can be easily
|
| RELATED FRAME |
|
| DATE ENTERED | 1994-01-09 19:09:09 |
| AUTHOR | USER,ONE |